Last updated: March 13, 2019
Custom Financing Solutions LLC, a Delaware limited liability company ("JBFin," "we," "us," and "our") is committed to protecting the personal information we collect about individuals (e.g., customers, client representatives, financier representatives, our employees and representatives) participating in and using the JBFin website and/or mobile apps and have adopted policies, procedures, and processes designed to protect personal information from misuse, theft, or other loss.
2. Personally Identifiable Information, Definition
"Personally Identifiable Information" is any information collected through our System that is reasonably likely to identify a specific, unique individual. Personally Identifiable Information collected through the System may include, but not be limited to, an individual’s name, address, e-mail address, income, financial and banking information (including banking account information and payment card data), Social Security number, telephone number, or date of birth.
3. Important Information Regarding Use of the System
JBFin owns the information we collect on the System. The financiers participating on the System ("Financiers") own the information transmitted to them as part of an application for a loan.
The System contains links to other websites. We do not control and are not responsible for the content, security, and privacy practices of such websites.
The System is intended for visitors located in the United States. The System is governed solely by the federal and state laws in the United States. Users from the European Union, or otherwise protected by the General Data Protection Regulation ("GDPR") are advised not to disclose any Personally Identifiable Information to us. Information submitted to the System is housed on servers located in the United States.
4. Information Collected on the System
We collect Personally Identifiable Information at various times when you use the System. Some of the places where we collect such information includes, but is not limited to, the following:
- Emails, contact forms, questionnaires, and other forms you submit to us;
- Your applications and transactions with the System, including those involving financial information;
- Requests for pre-qualification for various types of financing and/or credit;
- Your responses to surveys that we might ask you to complete for research purposes;
- Details of transactions you carry out through our System and of the fulfillment of your applications. You are required to provide financial information when submitting an application through the System; and
- Requests regarding Financiers.
Additionally, each time you utilize and/or visit the System, the web servers and other technologies utilized by the System may automatically collect certain types of non-Personally Identifiable Information. Some examples of the non-Personally Identifiable Information we may automatically collect include:
- Information about your Internet service provider, browser, operating system, and device;
- Cookie information to recognize when you are visiting the System;
- Data related to your location at the time of accessing the System, and
- Beacons to know if a certain page was visited or an email was opened.
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of our System, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we may limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the System with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
5. Technologies Used
- Web Beacons. Pages of our System and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count Users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
6. Use of Information Collected on the System
We may use your Personally Identifiable Information for the following purposes:
- To present our System and its contents to you;
- To process transactions at your request;
- To assess your creditworthiness when you apply for financing, credit or to pre-qualify you for credit with one of our Financiers or to otherwise fulfill any purpose for which you provide it;
- To manage and service accounts you have with us;
- To communicate with you about your accounts on the System and the use of the System;
- To advise you of promotions, sales, or other special opportunities;
To market goods or services offered by:
- JBFin, or its affiliates and subsidiaries;
- Financiers, or their affiliates and subsidiaries;
- Sellers of products and/or services that participate with JBFin ("Clients"); or
- other unaffiliated third-parties;
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
- To notify you about changes to our System or any products or services we offer or provide though it;
- As directed or authorized by you; or
- As permitted by law.
We may use non-Personally Identifiable Information, including, but not limited to, aggregate or anonymized information for any purpose consistent with law.
7. Disclosure of Personally Identifiable Information to Third-Parties
By accessing the System, you authorize us to disclose your Personally Identifiable Information to affiliated and unaffiliated third-parties as follows:
- To companies in our entity group;
- To third parties, including Financiers, Clients, financial services providers (such as credit bureaus, securities broker-dealers, and insurance companies), companies with which we have joint marking agreements, merchants and retailers, companies that help market our products, and non-profit organizations;
- To selected businesses, such as online and offline advertisers, so they can market products and services to you;
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of JBFin’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by JBFin about our Users is among the assets transferred;
- To fulfill the purpose for which you provide it to us; [For example, if you give us Personally Identifiable Information in connection with an credit application, we will transmit the contents of that information to all applicable Financiers;
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of JBFin, our Users, Financiers, Clients, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction;
- As directed or authorized by you; or
- As permitted by law.
California Residents: Other than as required or permitted by law, we will not disclose Personally Identifiable Information about you to other financial service providers with which we have joint marketing agreements, unless you authorize us to do so.
8. Personally Identifiable Information of Children
We do not knowingly solicit or collect Personally Identifiable Information about children under the age of 18. Our System is not designed for or directed to children under the age of 18. If we become aware that a child under the age of 18 has provided Personally Identifiable Information to us, we will delete the information from our records. If you become aware of any Personally Identifiable Information we collected from an individual under the age of 18, please contact us immediately.
9. Our Security Safeguards
We and our third-party service providers use reasonable technical, administrative, and physical safeguards to secure your Personally Identifiable Information.
We take steps to protect the confidentiality of Personally Identifiable Information, including, but not limited to, Social Security numbers, and prohibit the unlawful disclosure of such information. We limit access to such Personally Identifiable Information.
Although we work to protect your Personally Identifiable Information, you should be aware that no technology is perfect and that there is always some risk involved in transferring data over the Internet, particularly if you send information to us through an unsecured means, such as email.
10. Reviewing information we have collected on you and opting out of information sharing and use
- Information retained in our active databases. If you would like to review or correct any Personally Identifiable Information we have retained about you in our active databases, please contact us.
- Opting out from our solicitations. If you receive a marketing e-mail from JBFin relating to any offer or promotion and wish to be removed from future email solicitations, you will have the option to do so. If you opt out, the only future email communication you will receive from us will be (a) transactional or relationship messages, such as activity alerts and payment reminder messages; (b) in response to questions from you; or (c) to resolve any customer service issues you may have reported.
- Information relating to services provided by our Clients and Financiers. If you need help accessing your information related to a service provided by one of our Clients or information held by your Financier, we will assist you by referring you to the appropriate third party. Please contact us for that information.
12. California Do Not Track Policy
Some browsers have a "do not track" feature that may transmit "do not track" signals to websites and other online services with which the browser communicates. At this time, we do not currently participate in any "Do Not Track" ("DNT") systems that would allow us to respond to such browser "do not track" signals.
13. Your California Privacy Rights
If you are a California resident, you have the right to request and receive information regarding the disclosure of your Personally Identifiable Information by us or any of our affiliates to a third party for its direct marketing purposes. Any such requests for information can be made by contacting us.
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